Our material issues

To ensure that our strategy and approach to CSR remains focused on the areas that are most relevant to the business and its stakeholders, we regularly undertake a wide-ranging materiality review of Environmental, Social, Governance (ESG) issues.
G4S, CSR, Material, Issues

Material Issues and Priorities

The exercise helps us to identify the ESG priorities of the Group for the coming two years and ensures that our approach and reporting continues to meet the expectations of our stakeholders.

Stakeholder engagement is an important part of this process, and therefore, in 2020,  we partnered with Corporate Citizenship (a global consulting firm, specialising in responsible and sustainable business) to conduct primary research with key stakeholders. These included ESG analysts, investors, customers, government and NGO officials, as well as members of our executive management and board, to ensure that their views are reflected in the assessment of the Group’s material CSR issues. 

The outcomes of the 2020 materiality assessment have several parallels with the 2017 assessment, along with some key changes. 

The top four priority issues remain unchanged as:

The findings continue to reinforce our understanding that culture and values represent the fundamental cornerstone to G4S’s management of other ESG issues and the importance of our employee’s personal standards and behaviour in preventing issues and non-compliance.

The review also demonstrated clearly the growing importance of diversity and inclusion and climate change, energy and emissions to the company and its stakeholders.  

Materiality matrix


Materiality, Assessment, 2020

Slavery and Human trafficking statement  

Our Slavery & Human Trafficking Statement describes the actions we have taken to help prevent modern slavery.

Clare Spottiswoode

G4S sustainability Report 2020

Our approach to corporate social responsibility is now firmly embedded in our business processes, from employee recruitment and supplier management to bidding and contract delivery. 

CSR Report